Last updated: June 2025. This policy explains how we handle your personal information when you use the 328jili platform.
When you register and use the 328jili platform, we collect certain personal information that is necessary to provide you with a safe and functional gaming experience. This includes your full name, date of birth, email address, mobile number, and payment details such as your preferred deposit and withdrawal method. We also collect technical data automatically, including your IP address, device type, browser version, and session activity logs, to help us maintain platform security and improve performance. For identity verification purposes, we may request a copy of a government-issued ID or other supporting documents in line with Philippine regulations. All information collected is stored securely and accessed only by authorised personnel with a legitimate need.
The personal data we collect is used primarily to manage your account, process deposits and withdrawals, and deliver the gaming services you have signed up for on 328jili. We also use your information to verify your identity, prevent fraud, and comply with applicable laws and regulations in the Philippines, including anti-money laundering requirements. From time to time, we may use your contact details to send you important account notifications, security alerts, or updates about changes to our platform policies. If you have opted in to receive promotional communications, we may also send you information about bonuses, new games, or special offers available on the platform. You can update your communication preferences at any time through your account settings or by contacting our support team.
328jili does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and customer support tools, but only to the extent necessary for them to perform their functions. These third-party providers are contractually required to handle your data securely and in accordance with applicable privacy laws. In certain circumstances, we may be required to disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines if we are legally obligated to do so. Any such disclosure will be limited to what is strictly required by law.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter, as required by Philippine law and our internal compliance obligations. Once your data is no longer needed, it is securely deleted or anonymised in accordance with our data retention schedule. 328jili uses industry-standard security measures to protect your personal information, including encrypted data transmission, secure server infrastructure, and access controls that limit who can view or process your data. While we take every reasonable precaution to safeguard your information, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password and keep your login credentials confidential. If you suspect that your account has been compromised, please contact our support team immediately.
The 328jili platform uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse how players interact with our site. Essential cookies are required for the platform to function correctly and cannot be disabled. Analytics cookies help us understand which features are most popular and where we can improve the user experience for Filipino players. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some platform features. We do not use cookies to collect sensitive personal information or to track your activity on third-party websites outside of the 328jili platform.
As a user of the 328jili platform based in the Philippines, you have specific rights regarding your personal data under the Data Privacy Act of 2012 and its implementing rules. These rights include the right to be informed about how your data is collected and used, the right to access a copy of the personal information we hold about you, and the right to request corrections if any of your data is inaccurate or incomplete. You also have the right to request the deletion of your personal data in certain circumstances, and the right to object tocertain processing activities where you believe your rights or legitimate interests are affected. To exercise any of these rights, please reach out to our support team through the contact details provided on the platform, and we will respond to your request within a reasonable timeframe as required by law.
The 328jili platform is strictly intended for users who are 21 years of age or older, in accordance with Philippine gaming regulations. We do not knowingly collect personal information from individuals under the age of 21, and if we become aware that a minor has registered an account, we will immediately suspend that account and delete the associated personal data. Parents and guardians are encouraged to monitor their children's online activity and to make use of parental control tools available on their devices. If you believe that a minor has provided us with personal information without appropriate consent, please contact our support team so we can take prompt action. Protecting the privacy and safety of young people is a responsibility we take seriously.
328jili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal obligations, or platform features. When material changes are made, the revised policy will be posted on this page with an updated effective date, and we may notify you directly via email or an in-platform notification if the changes significantly affect how we handle your data. Your continued use of the 328jili platform after any such changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your personal information. If you have any questions or concerns about this policy, please visit our FAQ page or contact the support team directly.
A quick summary of the key protections in place for every 328jili player in the Philippines.
We use encrypted connections and strict access controls to keep your personal information safe at all times on the platform.
328jili does not sell or rent your personal data. We only share information with trusted partners who help us run the platform securely.
You can request access to, correction of, or deletion of your data at any time, in line with the Philippine Data Privacy Act of 2012.
Check our FAQ for quick answers, or create your free account and experience a platform built with your security in mind.